Get To Know Your General Practice Team

News - 15 November 2023

We all want to get the best help, and quickly, when we visit our GP.
But general practice surgeries are now busier than ever, which can lead to some people feeling frustrated.

To ensure you can still get seen by the most appropriate health professional as soon as possible, general practices across Hounslow will now work as a team of medical experts and support staff, led and supervised by the GP.

There are new members of staff and systems in place to support GPs and help people with a range of needs.

Click on the button to see the full list of general practice medical experts available to help you in Hounslow. 

Find out more

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Enhanced Patient Access to GP Practices in Hounslow

Patient access to GP practices has been a long standing concern for residents in Hounslow for a number of years. Issues like long waiting times on the telephone to book appointments, long waits to get an appointment, quality of telephone and online consultations, and problems around the 8am rush, have been persistent challenges.
In collaboration with ICS and Hounslow Primary Care team we identified questions and developed the survey for enhanced patient access.
We visited GP practice waiting areas over an 8-week period (August/September 2023) to talk to patients and complete surveys. Healthwatch volunteers played a vital role in this outreach work.
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