Reaching out to our local community
We strive to make sure we hear from as wide a range of our diverse community as possible. We want to tell the people who make decisions and change things about the experiences everyone has with health and care services.
We understand that factors such as culture, location, wealth, education, environment and discrimination can lead to worse health outcomes, and we support the strong consensus that this must change. At Healthwatch, we stand ready to help by doing more to amplify the voices of communities that go unheard and reduce the barriers they face.
Have your voice heard
We take the findings from your experiences to the top. From key decision-makers to directly letting services know about your feedback, we work at all levels to ensure that the voice of Hounslow residents its heard.
Making hospital discharge safer
Thanks to your feedback we have ensured that the process of being discharged from hospital is now safer and there are checks in place to ensure everyone receives all the care they need at home.
The impact we made during the pandemic
Since COVID-19 has struck, it's more important than ever to support and listen.
Nationally, thanks to our network of Healthwatch we have been able to help the response to COVID-19 with rapid feedback from people who have had first-hand experience of services. We're making sure that everyone can use health services, including those that don't have the internet.
Transcript
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