Improving planned care and reducing NHS waiting times in North West London: share your views
This spring, NHS North West London is talking to residents, health and care professionals, and community groups on how it can improve planned care for all. Planned care refers to non-emergency health care, such as hospital outpatient appointments or planned surgery. This piece of work does not cover mental health care.
The NHS wants to improve waiting times, fair access and peoples’ experience of planned care. To do this, we need to consider the changing needs of people in North West London, the increasing number of people who are seeking care, and how we tackle the unfair differences in waiting times and care experiences for people from different communities.
Your views will help shape improvements to planned care in North West London. You can get involved by:
- Visiting www.nwlondonicb.nhs.uk/plannedcare and reading a short summary of the challenges.
- Completing a short survey (which takes 5-10 minutes). This is available here. Planned care survey | NW London NHS ICS
- Send written comments to Freepost, Healthier North West London or email nhsnwl.communications.nwl@nhs.net
- Join our virtual Residents’ Forum on 5 March 2025. Joining details will be available on www.nwlondonicb.nhs.uk soon.
- If you need any support, please email nhsnwl.communications.nwl@nhs.net. We look forward to hearing from you.
