Health & Wellbeing in Hounslow - May 2022 Report

What we did

We involved local residents to help share and identify their health and wellbeing experiences and how the current health and wellbeing service can be improved. 

We engaged with a range of residents at a community level through a blend of face-to-face workshops, online workshops and interviews. We collaborated with a number of community centres and organisations such as Age UK Hounslow, Aakal and Polish Klan Association. In addition to this, we conducted one-to-one interviews with patients at Heart of Hounslow Centre and HMC Medical Clinic as well as with residents walking up Hounslow and Feltham high streets.

Findings

We found that lack of awareness was a key factor for many people not engaging with current services. For some, this was in part due to their level of English language, and for others, a hesitancy to engage with local authorities.

For a number of residents, the impact of Covid-19 on access to GPs had left them disillusioned and is potentially causing a ‘bottle neck’ with referrals to services. Those suffering from loneliness and isolation expressed a keen interest in face-to-face activities while those with time/family/work pressures wanted something more flexible.