News and reports

Read the report on patient feedback collected between April and June 2017.

Our 2016 - 2017 Annual Report highlights our achievements as the patient voice over the last twelve months.

Coniston Lodge Care Centre (CLCC) can accommodate 92 residents, the current resident number is 45.

Derwent Lodge Care Centre (DLCC) is a purpose-built care centre situated in Feltham.

Read the report on patient feedback collected between January and March 2017.

Clover Residents (CR) is a care home (bungalow) for up to three residents.

Healthwatch Hounslow (HWH) undertook a review of the situation and experiences of residential carers in the local community of Hounslow in November 2016.

This is a review of the services provided to patients using the Urgent Care Centre (UCC) in Hounslow based in the West Middlesex University Hospital (or WMUH). The WMUH serves a local population of around 400,000 people in the London boroughs of Hounslow and Richmond on Thames and
neighbouring areas.

St Stephen’s Road (SSR) is a vulnerable Young Persons’ Hostel. The property consists of two residential houses that
have been joined together.

Read the report on patient feedback collected between October and December 2016.

The purpose of this evaluative survey is to review the impact of the Personal Care Framework (PCF) being embedded in the service and care provision among providers and how this has been received by care users and their representatives.

This review will examines the progress that local Practices in Hounslow have been making towards achieving the Hounslow Clinical Commissioning Group’s aim to introduce proactive Care Plans for some of the more Vulnerable Adults in each of the Practices with GPs as pivotal points in the care and management of the health of these patients to help them stay out of hospital, maximise patient involvement and reduce unnecessary admissions.