In August/September 2017, Healthwatch Hounslow (HWH) carried out a patient survey to find out the experience of some patient, who after spending some time as an in-patient in hospital, had been
discharged from hospital.
During 2017, a Healthwatch Hounslow Mystery Shopper contacted GP surgeries across Hounslow to find out how easy it would be for a homeless person or someone who was living in the Borough as a temporary resident to register with their local GP.