News and reports

The aim of this work was to further understand BAME health inequalities in the borough of Hounslow. The findings of this report have led to a series of recommendations made by Healthwatch Hounslow.

Read the report on patient feedback collected between January and March 2022.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Would you like to shape the future of Patient Safety within the NHS?

A website audit of all the GP surgeries in the London borough of Hounslow was carried out during January 2022. Evaluations were be based on a set criteria assessing how effective Hounslow GP’s websites were in providing the expected information.

Your Voice in Health & Social Care (YVHSC) is working in partnership with Medequip to improve the quality of daily living for thousands of people using mobility equipment and aids.

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

Chelsea and Westminster Hospital are now offering the vaccine to 12 – 16 year olds this coming 15 and 16 January at West Middlesex University Hospital site.

Read the report on patient feedback collected between October and December 2021.

Do you have an interest in health and social care? Would you like to help us shape services for the future? 

The government has announced that England will move to Plan B in response to the risks of the Omicron variant.

Penmar Care Ltd is a supported living service providing personal care and support to older and younger adults with mental health support needs.

On 25th November 2021 we visited the home at 42 Hanworth Road which at the time had 3 residents.